Shipping policy
SHIPPING DELIVERY POLICY
Last updated January 01, 2025
The Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: Terms of Service
Please carefully review or Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for All Purchases. Pickups are available Monday - Friday 8:30am - 4:30pm.
Shipping via Carrier
Orders typically ship within 24 hours to process. Cutoff time for same day processing is 2pm EST. Delivery typically takes 1 to 8 business days to deliver your order depending on shipping service chosen. Below are some sample rates based on a box shipping from 10703 to 33172:
| Weight |
UPS Ground Saver 5-7 Business Days |
UPS Ground 3-5 Business Days |
UPS 2nd Day Air Saver 2 Business Days |
USPS Ground Advantage 5-10 Business Days |
USPS Priority 3 Business Days |
| 2lbs 14oz |
$9.52 |
$11.37 |
$18.35 |
$10.02 |
$9.95 |
All times and dates given for delivery of products are given in good faith but are estimates only. Weight, size, distance is a factor on calculating shipping costs.
HOW DO I GET FREE SHIPPING?
Our retail customers receive free shipping with a $100.00 purchase including any offers but not including the shipping cost and taxes. Professional customers receive free shipping with a $500.00 purchase including any offers but not including the shipping cost and taxes.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries.
Free shipping is not valid on international orders.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
- Order cut off for same day shipping is 2pm.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of the revised estimated date of delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns and refunds, please review our Return Policy:
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: